Administration Manager – Icon Cancer Centre Wesley

Oversee the Administrative Team for our Dual-Site in Auchenflower, offering Chemotherapy, Haematology and Radiation Therapy

• Lead a Team of Medical Administrators at our well-established Wesley Centre and newly opened Auchenflower clinic, with Great Support from the Admin Team Leader, Site Manager & Nurse Manager
• Join a Rapidly Expanding Company with Career Advancement Opportunities
• Attractive REM, Generous Yearly Professional Development Allowance, Novated Lease Program
• Permanent Full-Time, Monday-Friday

Who might best suit this opportunity?
Our Wesley & Auchenflower operation is extremely busy, extremely efficient, and extremely rewarding. Our patients are at the heart of what we do, and the support the administration team provides to our patients, large cohort of oncology and haematology specialists, nurses & radiation therapists is what allows us to provide the best cancer care possible. If you have a background in practice management, day hospital / ward management and team leadership – we’d love to hear from you!

Learn about our Wesley day hospital here: https://iconcancercentre.com.au/centre/wesley

Learn about our brand-new Auchenflower radiation therapy centre here: https://iconcancercentre.com.au/centre/auchenflower

About Icon
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into Asia and New Zealand. With over 1200 employees, our Australian cancer services division is made up of 6 day oncology hospitals, 24 radiation oncology centres and 8 comprehensive centres, integrating medical oncology, haematology and radiation oncology services under one roof.  The group also encompasses chemotherapy compounding services and pharmacy, offering a uniquely comprehensive suite of services for cancer patients.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

About the Role:
We are seeking an experienced Medical Administration Manager to join our cancer care centres in Auchenflower. This role reports to our supportive Site Manager and is responsible for leading our medical and day hospital administration teams. This role requires close coordination with all disciplines, including our Visiting Medical Officers.  This is a varied role which includes team management, billing, coordination of multiple VMO practices, data entry and auditing, rostering, site maintenance, training and development and oversight over all other daily activities. This role will operate in a permanent full-time capacity, during clinic hours (Monday to Friday).

Key Responsibilities:

• Offer a warm, safe and supportive environment for both staff and patients
• Support and lead the administration team through daily tasks and responsibilities
• Audit and evaluate current practices and workflow to ensure compliance and best practice
• Meet organisational KPIs and targets for the administration team
• Exhibit effective communication skills with all staff, patients and carers
• Establish strong working relationship with the Site Manager, VMOs and staff
• Build positive relationships with other/hospital departments and the wider professional community
• Assist in recruitment of administration staff and subsequent training and skill development
• Rostering of the administration team to fit workload
• Facilitate succession planning within the administration department by fostering leadership development and identifying gaps in skill
• Implement practice changes and quality improvements seamlessly within the team

About the person we're going to hire:
Icon is committed to providing exemplary patient care to the community. To be successful in this role, you require to be highly motivated with a positive and enthusiastic attitude. You will be required to take on an integral role in the management of day-to-day administration activities and may be expected to offer occasional assistance across all current and future sites. If this sounds like you, we'd love to hear from you.

Skills & Experience:

• Experience supervising and leading teams in a health environment
• Experience and knowledge of the private health fund claiming processes
• Demonstrated commitment to customer service and successful development of long-term relationships with external and internal customers
• Advanced knowledge of Microsoft applications including Word, Excel and Outlook
• Advanced knowledge of all patient billings i.e. Medicare, DVA and private patients (desirable)
• Knowledge of legislative requirements in a health care setting (desirable)
• Qualification or training in management and leading teams (desirable)

A few of our benefits:  

• Access to novated lease options via our partner RemServ: e.g., Pay for personal car, rego, insurance, fuel & servicing with before tax earnings, potentially saving thousands!
• Lucrative company-wide Rewards Portal: Discounts & Cash-Back across Experiences, Travel, Dining & Shopping (Save 4-5% at Woolworths, 10% of Booking.com!)
• Employee Assistance Program: Confidential external counselling & support service. Talk about work, money, family and everything in between with extensively trained professionals.
• Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
• Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories
• Access to paid parental leave and the ability to purchase annual leave  

Excited to join us?  
At Icon, build relationships that matter. Apply Now because At Icon, You Can.  

Visit https://icongroup.global/en/careers/our-people/stories/ to read the stories of our incredible people.  

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.  

Pre-employment Health Requirement
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.