Key Points
- Fast Paced Medical Administration Role within a Friendly and Supportive Teamof Medical Administrators and Health Professionals
- Competitive Remuneration+ Professional Development Avenues
- Monday to FridayClinic (No Weekends)
- Excellent Remuneration- Min $36.44 an hour
Learn more about our Townsville centre and services here: https://iconcancercentre.com.au/centre/townsville/
About the Role:
We have a new opportunity for a Medical Secretary to join our team at the Icon Cancer Centre Townsville, supporting our Medical Oncologists and Haematologists. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services providing exceptional customer service to all patients, their carers', other external clients as well as your colleagues.
This is a part-time 6-month contract position working weekdays during our business hours.
Key Responsibilities:
- Welcoming patients, collecting and entering personal details
- Scheduling appointments
- Answering telephone calls and responding to enquiries
- Setting up consulting rooms
- Entering and processing patient billing (Private Health and Medicare)
- Monitoring and assessing the administration care path of all patients
- Maintaining and managing patient information
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
- Modelling and promoting Icon's vision and values.
- Experience in a similar secretary role desirable (specialist setting)
- Experience with Medicare, DVA and Private Health Insurance
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to use computer systems – competence required in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.
Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.
For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group
Here’s why our people choose us:
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.
We’re excited for you to join us!
At Icon, build relationships that matter. Apply Now because At Icon, You Can.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Pre-employment Health Requirement
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.