Key Points
- Employment: Permanent, full time.
- Location: Epic Pharmacy North Sydney, located within Mater Hospital North Sydney.
- Who we’re looking for: Experienced frontline retail professionals, pharmacy experience is desirable but not essential.
The Opportunity
Looking to transition from retail, hospitality or community pharmacy into a hospital pharmacy setting with a growing international healthcare provider?
This is a fantastic opportunity to gain exposure to both retail and clinical pharmacy environments. Full training will be provided, and we welcome applications from Community Pharmacy Assistants and Retail Workers who are eager to learn and grow in a healthcare environment.
Epic Pharmacy is part of the wider Icon Group, and what we do matters to more people every day. Every role here holds a strong contribution to the care provided and when you choose a career with Icon, you help change lives for the better.
Visit https://icongroup.global/en/careers/our-people/stories/ to read the stories of our incredible people.
About the Role
As a Pharmacy Assistant, you are a versatile member of our team, with responsibilities spanning customer service, medication handling, inventory management, and administrative support. Whether you're assisting patients at the counter, restocking shelves, or preparing prescriptions, your contribution will directly impact the patient experience and the efficiency of the pharmacy.
Key responsibilities:
- Assist pharmacists with dispensing medications and providing customer service
- Process prescriptions and handle transactions at the point of sale
- Manage stock levels, including ordering, receiving, and shelving medications
- Provide basic health advice and respond to customer queries within your scope
- Support the day-to-day operations of the pharmacy
About You
We welcome applications from experienced Pharmacy Assistants, retail professionals, and customer service professionals alike. If you're enthusiastic, eager to learn, and passionate about helping others, we'll provide the training and support needed to thrive in this role.
Essential requirements:
- Australian working rights, valid for at least 12-months from the date of employment.
- Be able to address patient needs with confidentiality, sensitivity and professionalism.
- Capacity to work autonomously in a team environment.
- Experience in a customer-facing retail or hospitality role and possess excellent customer service skills.
Desirable skills and experience:
- Retail pharmacy experience
- Experience managing stock levels, including ordering, receiving and taking inventory.
Benefits We Provide
- Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
- Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
- Fitness Passport Program: Gain unlimited access and great value across an extensive choice of fitness facilities.
- Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
- Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
- Paid Parental Leave and Purchasable Annual Leave: Supporting you both personally and professionally.
About Icon Pharmacy Services
Icon Group supports a network of more than 75 pharmacies across Australia, including Slade and Epic Pharmacy. We specialise in hospital and oncology pharmacy services, delivering high-quality medication management across public and private hospitals nationwide.
Our network spans both regional and metropolitan locations, partnering with hospitals ranging from 31 to 900 beds. We provide best-practice medication supply and clinical pharmacy services, supported by deep expertise in pharmacy governance and quality management.
To learn more, visit: https://icongroup.global/en/our-services/pharmacy-services
To Apply
Please attach a resume and cover letter showing us why you’d love to join us, and what makes you a great fit for the role.
Pre-Employment Health Requirement
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.