- Provide senior leadership to the Accounts Receivable Team, Supporting Multiple Business Units
- Deliver In-Depth Analysis on Key Strategies and Projects to Executive Leaders, Maintaining Strong Financial Governance and Controls
- Excellent Rem Package and Work Flexibility with a Successful, Expanding Organisation - Icon Group Head Office, 22 Cordelia St, South Brisbane
Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong, Malaysia, UK and New Zealand. The Group is built on a strong but simple vision – to deliver the best care possible, to as many people as possible, as close to home as possible. With over 3500 employees company-wide, Icon Group’s global footprint includes cancer centres, specialist surgical centres, chemotherapy compounding facilities, pharmacies and an expansive cancer research division.
Given the size of Icon, we can provide opportunities within an ideal environment to develop your experience and be part of an innovative market leader at the forefront of cancer care. What we do matters, and how we do it comes down to the amazing people at Icon. Our team makes us who we are; they shape our impact and drive our success.
About the Role: The Accounts Receivable Operations Manager leads the finance team delivering Accounts Receivable functions across Icon’s pharmacy services portfolio. This is a key leadership role in our finance team and requires a strong focus on service delivery through collaboration with the business, liaising with both internal and external stakeholders. The role will involve high-level reporting to management, identifying potential adverse risk to the business, creating and implementing mitigation strategies and being a leader in implementation. Our Accounts Receivable Operations Manager reports directly to the CFO, and is a permanent, full-time role at our global headquarters in South Brisbane.
Key Responsibilities of the role include:
Controls & Compliance
- Oversee the Accounts Receivable (Pharmacy) function, ensuring that all compliance obligations are met
- Collaborate with internal and external auditors to identify and resolve control weaknesses or improvements
- Act as a key Business Partner across the business
- Managing the operational and commercial relationship with all accounts receivable customers and external service providers
- Ensuring team accountability for operating SLAs, including regular operational reviews with key stakeholders
- Manage and evaluate team performance and facilitate ongoing professional development
- Lead and demonstrate a culture of innovation, service excellence, performance and safety, including investigating ways to improve effectiveness by utilising technology and automation
- Collaborate with stakeholders to enhance the service outcomes, provide advice, contribute to strategy and policy setting, planning, forecasting and projects.
- Accounting qualifications (advantageous though not essential) with extensive experience in an accounts receivable leadership role within a large dynamic organisation
- Prior experience implementing or reshaping an accounts receivable function within a large, complex organisation
- Healthcare industry experience preferred but not essential
- Experience with Microsoft Dynamics 365 / AX
- Ability to delegate coupled with excellent communication and influencing skills.
- Experience with automation of transaction processes such as OCR/RPA
- Experience managing geographically dispersed and/or regionally based teams.
Our future success depends on the quality and commitment of our team, so we are devoted to empowering our people to thrive in their career through personal and professional growth and development. If you are a senior level AR/Credit leader who is looking for a dynamic and rewarding role that supports our frontline team to make a difference in the lives of cancer patients globally, this is the opportunity for you!