Are you ready to take on a pivotal role that combines strategic vision, operational leadership and development, and client relationship management?
  
We’re seeking an experienced leader to serve as the vital link between a network of our pharmacies and the Epworth Hospital Group. Based at our flagship pharmacy – Slade Pharmacy Richmond and includes oversight of services to Epworth Richmond, Epworth Eastern, Epworth Camberwell, Epworth Freemasons and Epworth Geelong. This high-impact role reports to the State General Manager and offers the opportunity to shape the way we service and support our patients, customers and partners.

The permanent full-time position exists to deliver:

Operational Oversight:

• Deliver contemporaneous/best practice pharmacy services to ensure safe and high-quality care for patients
• Lead and co-ordinate contracted clinical and operational activities through the development and support of multiple pharmacy site leadership teams.
• Ensure pharmacies operate successfully and meet agreed clinical, operational and business performance targets.
• Monitor performance business and contract metrics across the pharmacies to ensure alignment with hospital objectives, patient satisfaction, and regulatory standards.
• Fostering innovation and leading projects that improve workflows, reduce costs, and enhance service quality.

Strategic Leadership:

• Develop and execute strategies to strengthen the collaboration between pharmacies in our network
• Identify and capitalise on opportunities to enhance and improve patient care and operational efficiencies.

Relationship Management:

• Act as the primary liaison, cultivating trust and alignment between pharmacy leadership, hospital executives, and key stakeholders.
• Manage escalations and resolve conflicts with professionalism and tact.

Team Development:

• Promote and foster a team-based culture that supports and encourages staff engagement, development and career advancement
• Coach and mentor pharmacy leaders to support their teams most effectively
• Oversee and implement recruitment and training initiatives.

Compliance and Governance:

• Ensure adherence to healthcare regulations, accreditation standards, policies, and best practices across all elements of the pharmacy service.
• Work collaboratively to anticipate and mitigate risks.

We’re looking for proven leadership experience within a large hospital network, a track record of driving organisational outcomes and leading diverse teams.  Exceptional communication with well-developed interpersonal skills and the ability to influence at all levels are essential. You will be business-minded and people focused, with a proven leadership background.

In return, we offer a significant leadership role, accompanied by a competitive remuneration package. To ensure your success, you will be well supported by a team of operational, quality and medication safety experts
 
At Slade Pharmacy, part of the global Icon Group, you’ll have the chance to make a tangible impact on patient care and healthcare delivery and for you, we offer opportunities for professional development and career advancement within our growing network of pharmacies across Australia. 

If this is the career step you've been waiting for, APPLY NOW!  Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

Health Requirement
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.