External Communication & Reputation Manager - Icon Group, South Brisbane


Key Points
  • Employment type: 12-month, maximum-term contract. Full-time
  • Location: Icon Group’s Head Office in South Brisbane. Hybrid work arrangement with flexible work options available.
  • Who we’re looking for: Communication professionals with at least 7 years’ experience.

The Opportunity
We are seeking an experienced External Communication & Reputation Manager to join us on a 12-month contract to provide parental leave cover. In this high impact role, you will lead the development of strategic communication and reputation building initiatives that strengthen Icon’s profile across global markets.
  
This is an opportunity to shape the voice of a growing, global healthcare organisation, working closely with executives, clinicians and leaders to position Icon Group as a trusted, influential presence across the industry.
  
At Icon, we’re growing, and what we do matters to more people every day. Every role here holds a strong contribution to the care provided. When you choose a career with Icon, you help change lives for the better.  
  
Visit https://icongroup.global/en/careers/our-people/stories/ to read the stories of our incredible people.

About the Role
Reporting to the Head of Strategic Communication & Brand, you will play a pivotal role within our high-performing Marketing & Communication team. Working closely with executives, clinicians, and leaders across Icon’s global network, your key responsibilities include:
  
Key responsibilities
  • Develop and execute strategic communication plans, campaigns and content that reinforce Icon Group’s global positioning.
  • Lead thought leadership initiatives for executives, clinicians and leaders, shaping Icon’s global voice in investor, industry and community conversations.
  • Drive and support national PR brand positioning activity across key markets and build relationships with advocacy and industry partners.
  • Drive and support major PR and media opportunities in our international markets alongside regional team support.
  • Strengthen Icon’s digital presence and share of voice across stakeholder groups.
  • Provide strategic advice on emerging political, social and industry issues, identifying opportunities and risks.
  • Build trusted relationships with global executives, providing communication support for presentations and public engagements.
  • Mentor and support junior team members while modelling Icon’s values and code of conduct.
  
About You
You are an experienced communication professional with a strong reputation for strategic thinking, exceptional storytelling capability and the ability to influence at all levels. You thrive in complex environments, manage issues with confidence, and build meaningful relationships across diverse stakeholder groups.

Essential requirements
  • Tertiary qualification in communications, public relations, marketing or related field.
  • Minimum 7 years of experience in communication roles.
  • Proven ability to deliver strategic communication and thought leadership content at an executive level across global markets.
  • Demonstrated ability to navigate complex issues, influence decision making and manage risk.
  • Exceptional written communication, storytelling and content development capability.
  
Desirable skills & experience
  • Relevant experience in the healthcare industry.
  
Some of Our Benefits
  • Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings.
  • Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
  • Fitness Passport Program: Gain unlimited access and great value across an extensive choice of fitness facilities.
  • Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
  • Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
  • Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
  • Paid Parental Leave and Purchasable Annual Leave: Supporting you both personally and professionally.
  
About Us
Icon Group is a leading integrated cancer care provider with a global reach across Australia, New Zealand, ASEAN, the United Kingdom and Germany.  
 
Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3,500 team members, a network of 350 plus doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.  
 
For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group  

Our Values
  • Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
  • Impact, at Scale:We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
  • Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
  • Opportunity, at Hand: We’re continually innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.
  
To Apply
Please attach a resume and cover letter showing us why you’d love to join us, and what makes you a great fit for the role. Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

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