Medical Reception/Medical Administration Icon Cancer Centre, Southport
- Mixed Duties role (Reception & Medical Admin Duties)
- Admin Level 4.1
- Part-Time Hours 48 hours/fortnight – Weekday Only
- Excellent Facilities & Location - Premion Place, Level 9, 39 White Street, Southport QLD 4215
We are seeking motivated individuals for a part-time Medical Admin/Reception for our dynamic workplace at Icon Cancer Centre, Southport. This is more than just a job, this is a career to grow with.
What Makes This Role Stand Out?
This is no ordinary Medical Admin position. You’ll be at the heart of a connected team, combining Reception, Practice Management, and Secretarial Duties to provide seamless care for patients and vital support for a dedicated group of healthcare professionals.
Your contributions will directly impact the lives of patients during some of their most challenging moments.
What You’ll Be Doing:
Reception & Patient Care
- Be the welcoming face and voice for patients, ensuring they feel supported every step of the way.
- Manage patient admissions, verify private healthcare details, and process co-pays and other payments.
- Oversee patient flow, ensuring a smooth experience from arrival to departure.
- Rotate between front reception and day hospital reception, taking on early and late shifts as needed.
- Update and maintain accurate patient records, referrals, and treatment details.
- Organise theatre and hospital bookings using cutting-edge systems like CHARM and Totalcare.
- Work closely with our team of doctors and support staff to deliver exceptional service.
- Actively support workplace health and safety (WHS) initiatives and embody Icon’s values in your daily interactions.
To thrive in this role, you’ll bring:
- Proficiency in Medicare, DVA, and Private Health Insurance processes.
- Exceptional organisational and time management skills.
- Outstanding communication and interpersonal abilities.
- Proficiency in Microsoft Office, particularly Word and Excel.
- A client-first mindset and a passion for delivering excellent service.
- A basic understanding of medical terminology (bonus points if you have experience in a similar role).
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 40 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of Icon’s cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.
For more information on our cancer services in Australia visit https://icongroup.global/en/our-services/cancer-services-australia/ or www.iconcancercentre.com.au
Here’s why our people choose us:
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.
Our Culture and Benefits:
At Icon, we don’t just offer jobs—we offer careers that grow with you. Enjoy:
- Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
- Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
- Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
- Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
- Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
- Paid Parental Leave: Supporting you both personally and professionally.
At Icon Group, we’re incredibly proud of our passionate, dedicated people and the life-changing work they do. Apply Now to join us and make a difference. You belong with a team that genuinely cares.
Visit https://icongroup.global/en/careers/our-people/stories/ ;to read the inspiring stories of our team members.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
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