- Mixed Duties role (Reception & Medical Admin Duties)
- Admin Level 4.1 with hourly rate of $42.00
- Casual Hours – Weekday Only
- Excellent Facilities & Location - Premion Place, Level 9, 39 White Street, Southport QLD 4215
We are seeking motivated individuals for a casual Medical Admin/Secretary with an hourly rate of $42.00, and a dynamic work setting at Icon Cancer Centre, Southport, this is more than just a job.
What Makes This Role Stand Out?
This is no ordinary Medical Admin position. You’ll be at the heart of a connected team, combining Reception, Practice Management, and Secretarial Duties to provide seamless care for patients and vital support for a dedicated group of healthcare professionals.
Your contributions will directly impact the lives of patients during some of their most challenging moments.
What You’ll Be Doing:
Reception & Patient Care
- Be the welcoming face and voice for patients, ensuring they feel supported every step of the way.
- Manage patient admissions, verify private healthcare details, and process co-pays and other payments.
- Oversee patient flow, ensuring a smooth experience from arrival to departure.
- Rotate between front reception and day hospital reception, taking on early and late shifts as needed.
- Update and maintain accurate patient records, referrals, and treatment details.
- Organise theatre and hospital bookings using cutting-edge systems like CHARM and Totalcare.
- Work closely with our team of doctors and support staff to deliver exceptional service.
- Actively support workplace health and safety (WHS) initiatives and embody Icon’s values in your daily interactions.
To thrive in this role, you’ll bring:
- Proficiency in Medicare, DVA, and Private Health Insurance processes.
- Exceptional organisational and time management skills.
- Outstanding communication and interpersonal abilities.
- Proficiency in Microsoft Office, particularly Word and Excel.
- A client-first mindset and a passion for delivering excellent service.
- A basic understanding of medical terminology (bonus points if you have experience in a similar role).
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.
Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.
For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group
Here’s why our people choose us:
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.
We’re excited for you to join us!
At Icon, build relationships that matter. Apply Now because At Icon, You Can.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPD’s.