Senior Administration Officer


Senior Administration Officer– Icon Cancer Centre, Greenslopes



We’re looking for a new Administrator to join our admin team at our radiation oncology cancer treatment centre at Greenslopes, Qld.
  • Senior medical administration role within a welcoming and supportive team
  • Competitive remuneration and an opportunity to make a real difference for our oncology patients and families
  • Permanent, Full-Time Position, (38hrs p/w), Greenslopes, Qld    
Is this you? Our ideal candidate comes with any of the following skills/experience:
  • Previous experience working within specialist consulting rooms (e.g. secretary, reception roles)
  • Administration experience within hospital / day hospital setting
  • Clinic/Practice administration roles (dental, GP, allied health etc)  
If you have exposure in any of these spaces or similar, we’d love to hear from you!
  
About the Role:
We have a new opportunity for a Senior Medical Administration Officer to join the team at our Icon Cancer Care Centre Greenslopes. This is a permanent, full-time role providing administration, secretarial and reception support for the oncology unit. The role is responsible for ensuring accurate appointments are booked, patients are billed correctly, and paperwork processed accurately and in a timely fashion. This role will report to the Team Leader and Administration Manager.  Mentorship under the management team is an opportunity for personal development and growth particularly in a leadership area.  

Key Responsibilities:
  • Welcoming patients, collecting and entering personal details
  • Scheduling appointments
  • Answering telephone calls and responding to enquiries
  • Entering and processing patient billing
  • Monitoring and assessing the administration care path of all patients
  • Maintaining and managing patient information
  • Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
  • Modelling and promoting Icon's vision and values.  
Icon Group  
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.  
 
Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.  
 
For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group  

Here’s why our people choose us: 

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.  
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.  
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.  
Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.    

Our Culture and Benefits:
At Icon, we don’t just offer jobs—we offer careers that grow with you. Enjoy:
  • Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
  • Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
  • Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
  • Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
  • Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
  • Paid Parental Leave: Supporting you both personally and professionally.  
Excited to join Us?  
At Icon Group, we’re incredibly proud of our passionate, dedicated people and the life-changing work they do. Apply Now to join us and make a difference. You belong with a team that genuinely cares.

Visit https://icongroup.global/en/careers/our-people/stories/ ;to read the inspiring stories of our team members.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.  
  
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.

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