We are seeking a dynamic and driven Manager to lead our Icon Cancer in Southport on a full-time, permanent basis. This role is perfect for a leader with strong business acumen who is passionate about delivering high-quality cancer care while driving operational excellence.
A competitive salary package, including a Short-Term Incentive (STI), will be offered to the ideal candidate for this pivotal role.
Opportunity:
As the Site Manager, you'll provide leadership to a multidisciplinary team, ensuring the highest standards of patient care and operational efficiency. You will oversee the daily operations, resource management, and quality assurance processes to maintain a patient-centred approach. Additionally, you'll contribute to business strategy by driving initiatives and fostering a high-performance culture aligned with the organisation’s vision and values.
Reporting to the State Manager, this role involves leadership across operational, financial, and human resource management, ensuring the site consistently meets its performance objectives. You’ll also collaborate with the Business Development Manager to implement strategic plans that enhance service delivery and patient outcomes.
Key Responsibilities:
- Lead and manage a multidisciplinary team to deliver high-quality patient care.
- Drive continuous improvement in service delivery, ensuring patient experience remains at the forefront.
- Manage resources efficiently to optimise workflow, quality, and productivity.
- Build and nurture a high-performance culture with a focus on collaboration and patient-centric care.
- Develop and implement plans for service innovation and operational improvement.
- Establish and maintain strong relationships with internal and external doctors and other key stakeholders.
- Partner with the Business Development Manager to ensure successful execution of the site's business plan and strategic goals.
We’re seeking a proactive and adaptable leader who aligns with our organisation’s values. You’ll need to bring flexibility, a solution-oriented mindset, and a passion for excellence to ensure our site continues to provide exceptional experiences for patients, their families, doctors, and staff.
Skills and Experience:
- Strong understanding of healthcare service delivery within public or private sectors.
- Healthcare leadership experience managing a multidisciplinary team, demonstrating aa collaborative and consultative leadership style.
- Ability to lead effectively while balancing patient care with varying stakeholder demands.
- Strong financial, analytical, and business planning skills, particularly in a KPI-driven environment.
- A commitment to fostering team development through learning and development programs.
- Dedication to providing outstanding customer service.
- Management or business qualification (undergraduate or postgraduate) is highly desirable.
- A relevant health qualification (e.g., Registered Nurse, Allied Health) with current AHPRA registration is desirable.
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.
Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.
For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group
Here’s why our people choose us:
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.
At Icon, we don’t just offer jobs—we offer careers that grow with you. Enjoy:
- Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
- Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
- Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
- Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
- Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
- Paid Parental Leave and Extra Annual Leave: Supporting you both personally and professionally.
At Icon Group, we’re incredibly proud of our passionate, dedicated people and the life-changing work they do. Apply Now to join us and make a difference. You belong with a team that genuinely cares.
Visit https://icongroup.global/en/careers/our-people/stories/ ;to read the inspiring stories of our team members.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.