Administration Officer / Medical Receptionist – Icon Cancer Centre Geelong

We’re looking for a new Administrator to join our admin team at our radiation oncology cancer treatment centre within Epworth Geelong Hospital.

• Medical administration role within a welcoming and supportive team
• Competitive remuneration and an opportunity to make a real difference for our radiation oncology patients and families
• No weekends or late nights!
• Permanent, Full-Time or Part-Time hours considered, Geelong, Vic  

Who are we looking for? Our ideal candidate comes with any of the following skills/experience:

• Previous experience working within specialist consulting rooms (e.g. secretary, reception roles)
• Administration experience within hospital / day hospital setting
• Clinic/Practice administration roles (dental, GP, allied health etc)

If you have exposure in any of these spaces or similar, we’d love to hear from you!

Learn more about our Geelong Centre here: https://iconcancercentre.com.au/centre/geelong\
  
What do our people say about working at Icon?
  
“It’s such a scary journey navigating cancer and palliative care. But we are here to help, answer their questions and hopefully make them feel safe and supported. I like to play a small part in each patient's journey, and so we, as a team, strive to be exceptional.
  
I just feel so content where I am right now. I know this is where I’m meant to be for my team, doctors and our patients because I can make a difference here.”  Courtney, Administration Manager (Icon Cancer Centre Southport)
  
Visit https://icongroup.global/en/careers/our-people/stories/ to read the stories of our incredible people. 
   
About the Role:
We have a new opportunity for a Medical Administration Officer to join the team at our Icon Cancer Care Centre Geelong. This is a permanent, part-time role providing administration, secretarial and reception support for the radiation oncology unit. The role is responsible for ensuring accurate appointments are booked, patients are billed correctly, and paperwork processed accurately and in a timely fashion. This role will report to the Administration Manager, working 4 weekday shifts within our standard daytime business hours.

Key Responsibilities:

• Welcoming patients, collecting and entering personal details
• Scheduling appointments
• Answering telephone calls and responding to enquiries
• Entering and processing patient billing
• Monitoring and assessing the administration care path of all patients
• Maintaining and managing patient information
• Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
• Modelling and promoting Icon's vision and values.

About Icon:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

Here’s why our people choose us: 

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.  
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.  
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.  
Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.  
  
Extra benefits for YOU:  

• Career-Enhancing Training: Access dedicated, industry-recognized training courses to boost your career.
• Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay.
• Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work.
• Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app.
• Flexible Work Arrangements where applicable: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times.
• Novated Lease Options: Access convenient vehicle financing through our partner RemServ.
• Paid Parental Leave: Enjoy paid parental leave as a permanent employee.
• Wellness Support: Utilize resources and tools to balance your psychological and physical health.
• Global Opportunities: Explore exciting international opportunities as part of Icon’s expansion.
• Middleton Scholarship Program: Apply for our internal scholarship to support your professional development.  

We’re excited for you to join us!  
At Icon, build relationships that matter. Apply Now because At Icon, You Can. 
 
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.  
  
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPD’s.