Are you looking for more than just a job? Do you want to be part of a team that’s making a genuine impact in people’s lives, every single day?
At Icon Cancer Centre Maroochydore, we believe in the power of human connection. We work with purpose, compassion, and a shared commitment to delivering exceptional care. If you're someone who thrives in a fast-paced, supportive environment and wants to be part of something truly meaningful, this could be the opportunity you've been waiting for.
About the Role
We’re looking for a warm, proactive and detail-oriented Administration Officer to be the welcoming face of our centre. In this role, you’ll be the first point of contact for patients and families, helping them feel supported and cared for from the moment they walk through our doors.
This is a permanent part-time position (2 or 3 full days per week, Monday to Friday – no weekends!)
Based in beautiful Maroochydore, QLD.
You’ll be part of a close-knit team that values collaboration, kindness, and excellence. Every task you complete – from scheduling appointments to supporting our doctors – plays a vital role in someone’s cancer care journey.
Learn more about our Maroochydore centre: https://iconcancercentre.com.au/centre/maroochydore/
What You’ll Be Doing:
- Greeting patients and helping them feel at ease
- Managing appointments and patient records
- Handling billing and health fund claims (Medicare, DVA, Private Health)
- Supporting our doctors and clinical team with administrative tasks
- Ensuring smooth patient pathways and excellent service delivery
- Contributing to a safe and positive workplace
You’re someone who brings empathy, energy, and professionalism to everything you do. You love helping people and take pride in delivering outstanding service.
Your skills and experience might include:
- Previous experience in medical or hospital administration – desirable
- Professional and friendly phone manner
- Strong communication and time management skills
- Confidence using Word, Excel, and other systems
- A basic understanding of medical terminology
- A genuine passion for healthcare and patient support
If you’re enthusiastic, adaptable, and ready to make a difference, we’d love to hear from you. In return, we offer a dynamic and friendly work environment, ongoing support, and the chance to be part of a company that’s leading the way in cancer care.
Icon Group
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.
Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.
For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group
Here’s why our people choose us:
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.
Our Culture and Benefits:
At Icon, we don’t just offer jobs, we offer careers that grow with you. Enjoy:
- Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
- Rewards Portal: Discounts and cashback on experiences, travel, dining & shopping.
- Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
- Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
- Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
- Paid Parental Leave: Supporting you both personally and professionally.
At Icon Group, we’re incredibly proud of our passionate, dedicated people and the life-changing work they do. Apply Now to join us and make a difference. You belong with a team that genuinely cares.
Visit https://icongroup.global/en/careers/our-people/stories/ ;to read the inspiring stories of our team members.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
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