This is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret ingredient is our incredible, supportive people.
  
Key Points

• Fast Paced Medical Administration Role within a Large, Friendly and Supportive Team
• Competitive Remuneration and an Opportunity to Make a Real Difference
• Permanent Full-Time, Monday to Friday (No Weekends) - Liz Plummer Cancer Care Centre, Cairns

Our vision is to deliver the best care possible, to as many people as possible, as close to home as possible. A true team makes that happen.
About the Role:
We have a new opportunity for a full-time medical administrator, providing administration, secretarial and reception support for the radiation oncology unit. You will be responsible for patient admissions and discharge, patients are billed correctly, and paperwork processed accurately and in a timely fashion. This role will report to the Administration Manager, working Monday to Friday during our standard daytime business hours.

Key Responsibilities:

• Welcoming patients, collecting and entering personal details
• Answering telephone calls and responding to enquiries
• Entering and processing patient billing and balancing daily banking
• Monitoring and assessing the administration care path of all patients
• Maintaining and managing patient information

About you:
To ensure our centre delivers an exceptional experience for patients, their families, doctors, our staff and visitors; we are seeking candidates who not only meet the technical criteria of the role, but who also consistently demonstrate values aligned to those of the organisation and in addition, possess a flexible and a 'can-do' attitude. If you are highly enthusiastic, quick to adapt in a fast-paced environment and are passionate about providing exceptional patient care, we want to hear from you.

In return we offer a friendly, flexible and dynamic work environment, career development pathways, unique rewards and benefits and the opportunity to work for a growing and innovative market leader.
  
Skills & Experience:

• Exceptional customer service skills and compassionate nature.
• Advanced communication and interpersonal skills.
• 12 months experience in a medical administration role (desired but not essential).
• Ability to multi-task within a large team in a fast and efficient manner.
• A positive, team focussed attitude.
• Strong attention to detail and problem solving skills.
• Flexibility and adaptability to complete administration tasks.
• Proficient use of Microsoft Office.
• Ability to adapt to multiple new software programs.

About Icon:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

Here’s why our people choose us: 

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.  
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.  
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.  
Opportunity, at Hand: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.  
  
A few of our benefits  

• Access to novated lease options via our partner RemServ: e.g., Pay for personal car, rego, insurance, fuel & servicing with before tax earnings, potentially saving thousands!
• Lucrative company-wide Rewards Portal:Discounts & Cash-Back across Experiences, Travel, Dining & Shopping (Save 4-5% at Woolworths, 10% of Booking.com!)
• Employee Assistance Program: Confidential external counselling & support service. Talk about work, money, family and everything in between with extensively trained professionals.
• Development Pathways:We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
• Online Courses:Free access to an abundance of online courses in both clinical and non-clinical categories
• Access to paid parental leaveand the ability to purchase annual leave  

Excited to join us?  
At Icon, build relationships that matter. Apply Now because At Icon, You Can. 
 
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.  
  
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPD’s.