Administration Officer/Medical Receptionist - Icon Cancer Centre Norwest, Sydney




Join a team where compassion meets purpose. At Icon Cancer Centre, we’re united by a shared commitment to making a meaningful difference in the lives of our patients. We work with heart, pace and purpose — and we know that our people are the key to our success.

About the Job
We’re looking for a dedicated Administration Officer / Medical Receptionist to join our friendly and supportive team at our Radiation Therapy clinic in Norwest. This is a 12-month part-time contract (Monday to Friday only – no weekends), based in Bella Vista, Sydney.

What You’ll Be Doing
As the first point of contact for our patients, you’ll play a vital role in delivering exceptional care and administrative support. Your responsibilities will include:
  • Greeting patients and managing personal information
  • Scheduling appointments and managing calendars
  • Handling phone enquiries with professionalism and empathy
  • Processing billing through Medicare and private health systems
  • Monitoring patient administration pathways
  • Maintaining accurate and confidential patient records
  • Supporting WHS initiatives and promoting a safe workplace
  • Living and promoting Icon’s values in everything you do

About You
You’re an experienced administrator with a passion for people and a proactive, can-do attitude. You thrive in a fast-paced environment and take pride in delivering outstanding service.

You’ll bring:
  • Strong organisational and time management skills
  • Clear and confident communication – both written and verbal
  • Proficiency in Microsoft Word and Excel
  • A commitment to excellent client service
  • A basic understanding of medical terminology (desirable)

If you’re looking to be part of a team that values connection, compassion and care, we’d love to hear from you.

Icon Group  
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.  

Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.  

For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group  
Here’s why our people choose us: 

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.  
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.  
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.  
Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.  

Excited to join us?  
At Icon, build relationships that matter. Apply Now because At Icon, You Can.  

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.  

Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.

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