The opportunity  
As an Administration officer/Medical Secretary on a permanent part-time basis (32 hours/fortnight), you’ll join a truly connected team at Icon Cancer Centre Toowoomba.

This is an amazing opportunity to be part of an organisation that not only provides exceptional patient care, but holds a proud and supportive work environment for you to succeed.

Thing’s you’ll be doing:

Main Reception & Practice / Secretarial

• Working as part of an administration team to support a large group of doctors daily
• Rotating duties of front reception, rotating early and late shifts.
• Answering telephone calls and responding to enquiries
• Collecting funds for NIL / Oversee patients at completion of their apt.
• Welcoming patients, collecting, and entering personal details, ensuring referrals are up to date.
• Ensuring patients details are checked and updated on a regular basis
• Ensuring that patients arrivals are marked and manage wait room functions.
• Liaise with patient admission teams in regard to change of treatments and eligibility.
• Maintaining and managing patient information
• Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities.
• Modelling and promoting Icon's vision and values.

About you 

• Experience with Medicare, DVA and Private Health Insurance 
• Excellent organisational and time management skills 
• Exceptional communication and interpersonal skills  
• Proficient in Microsoft Office, particularly in Word and Excel 
• Delivery of excellent client service (to internal and/or external clients) 
• Possessing basic knowledge of medical terminology 

About our Toowoomba Centre:
Located within St Andrew’s Toowoomba Hospital, Icon Toowoomba proudly provides radiation oncology services for residents of the Darling Downs, Western Downs and the greater Southwest Region, complementing the existing radiation oncology service provided within St Andrew’s Cancer Care. It is a well-integrated, dynamic service with a strong focus on high quality, patient-centric care.

Icon Toowoomba has been part of the community for more than 17 years and is a highly regarded source of pride within the community.
  
Icon Toowoomba cares for a broad mix of patients and presentations and proudly offers the latest radiotherapy techniques and equipment to local patients, including VMAT, DIBH, IGRT, SGRT and stereotactic capabilities. 

Learn more about our Toowoomba Centre: https://iconcancercentre.com.au/centre/toowoomba/
  
Icon Group  
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.  
 
Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.  
 
For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group  
  
Here’s why our people choose us: 

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.  
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.  
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.  
Opportunity, at Hand: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.  
  
Extra benefits for YOU:  

• Career-Enhancing Training: Access dedicated, industry-recognized training courses to boost your career.
• Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay.
• Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work.
• Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app.
• Flexible Work Arrangements where applicable: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times.
• Novated Lease Options: Access convenient vehicle financing through our partner RemServ.
• Paid Parental Leave: Enjoy paid parental leave as a permanent employee.
• Wellness Support: Utilize resources and tools to balance your psychological and physical health.
• Global Opportunities: Explore exciting international opportunities as part of Icon’s expansion.
• Middleton Scholarship Program: Apply for our internal scholarship to support your professional development.

We’re excited for you to join us!  
At Icon, build relationships that matter. Apply Now because At Icon, You Can. 
 
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.  
  
Pre-employment Health Requirement
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.