Day Hospital Receptionist / Medical Secretary – Icon Cancer Centre Southport
- Mixed Duties role (Reception, Practice Management & Secretarial Duties)
- Join our friendly and supportive existing Administration Team
- Permanent, Part-Time (64 Hours Per Fortnight) – Weekday Shifts Only
- Excellent Facilities & Location - Premion Place, Level 9, 39 White Street, Southport QLD 4215
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand and Asia. With over 1200 employees our Australian cancer services division is made up of 6 day oncology hospitals, 24 radiation oncology centres and 8 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.
Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide opportunities within an ideal environment to develop your experience and be part of an innovative market leader at the forefront of cancer care.
We are built on a strong but simple vision – to deliver the best care possible, to as many people as possible, as close to home as possible.
Learn more about the Icon Cancer Centre Southport: https://iconcancercentre.com.au/centre/southport
The opportunity
As a Day Hospital Receptionist / Medical Secretary on a permanent part-time basis (Weekday Shifts), you’ll join a truly connected team at Icon Cancer Centre Southport.
This is an amazing opportunity to be part of an organisation that not only provides exceptional patient care, but holds a proud and supportive work environment for you to succeed.
Key Responsibilities:
Main Reception & Practice / Secretarial
- Working as part of an administration team to support a large group of doctors daily
- Rotating duties of front reception Day Hospital reception, rotating early and late shifts.
- Answering telephone calls and responding to enquiries
- Process patient admission to the hospital, check private healthcare details and collecting excess and co-pays as required.
- Collecting funds for NIL / Over Sea’s patient’s at completion of their apt.
- Welcoming patients, collecting, and entering personal details and referrals are up to date.
- Ensuring patients details are checked and updated on a regular basis
- Ensuring that patients arrivals are marked and manage wait room functions for both medical practice and day hospital as needed
- Organise theatre/hospital bookings in CHARM & Totalcare booking systems.
- Liaise with patient admission teams in regards to change of treatments and eligibility.
- Maintaining and managing patient information
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities.
- Modelling and promoting Icon's vision and values.
About you
- Experience with Medicare, DVA and Private Health Insurance
- Excellent organisational and time management skills
- Exceptional communication and interpersonal skills
- Proficient in Microsoft Office, particularly in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology
- Access to novated lease options via our partner RemServ
- Discounts and cashback on hundreds of brands through our internal ignite app
- Access to paid parental leave and the ability to purchase annual leave
- An inclusive workplace that values diversity and encourages growth and development
- Access to our Employee Assistance Program (EAP)
Apply Now because At Icon, You Can.
Our work is always important and not always easy, and we know the secret ingredient is our incredible, supportive people. So, when you get a chance, visit https://icongroup.global/en/careers/our-people/stories/ to read the stories of our incredible people.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.