Administration Officer / Medical Receptionist - Icon Cancer Centre Mulgrave

At Icon Cancer Centre Mulgrave, you will be welcomed into a team that values kindness, collaboration and supporting each other to deliver exceptional care. We are looking for a compassionate and organised Administration Officer to join our radiation oncology team at Mulgrave Private Hospital.
This is a role where your work has real impact. Every day, you will help patients and their families feel supported during what can be an incredibly challenging time.
  
We value a diverse range of experience and warmly welcome applicants from all backgrounds and career stages, including those returning to the workforce or seeking a more flexible role.
  
What you can look forward to

• A warm, supportive team environment
• A role where your contribution genuinely helps patients
• Competitive remuneration
• Paid training
• Free onsite parking,
• Consistent and reliable shifts, and flexibility to support leave coverage 

We would love to hear from you if you have experience in any of the following

• Specialist consulting rooms admin or receptionist work
• Hospital or day hospital administration
• Clinic or practice administration such as dental, GP or allied health  

If your background includes any of these, or if you bring transferable skills and a passion for patient care, we encourage you to apply.
  
Learn more about our Mulgrave Centre here: https://iconcancercentre.com.au/centre/mulgrave
  
About the Role
As our Medical Administration Officer, you will be part of the welcoming face of our centre. You will provide administration, reception and secretarial support to ensure patients receive seamless, timely and compassionate care. This casual role works Monday to Friday within business hours and reports to the Administration Manager.
  
Your key responsibilities

• Welcoming patients and entering accurate personal details
• Scheduling appointments and managing patient flow
• Responding to phone calls and general enquiries
• Processing billing and Medicare information
• Monitoring administrative steps in each patient’s care journey
• Maintaining patient records with accuracy and confidentiality
• Supporting our WHS Officers and committees
• Living and promoting Icon’s vision and values in your daily work  

If you are looking for a role where you can make a meaningful difference, work with people who value teamwork, and feel proud of the care your centre provides, we would love to hear from you.
  
Icon Group  
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.  
 
Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.  
 
For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group  

Here’s why our people choose us: 

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.  
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.  
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.  
Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.    

Excited to join Us?  
If you are highly enthusiastic, quick to adapt in a fast-paced environment and are passionate about healthcare, we want to hear from you. In return we offer a friendly, flexible and dynamic work environment and the opportunity to work for a growing and innovative market leader.

At Icon Group, we’re incredibly proud of our passionate, dedicated people and the life-changing work they do. Apply Now to join us and make a difference. You belong with a team that genuinely cares.

Visit https://icongroup.global/en/careers/our-people/stories/ ;to read the inspiring stories of our team members.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.  

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