Medical Secretary



  • Fast Paced Medical Administration Role within a Friendly and Supportive Team of Medical Administrators and Health Professionals
  • Competitive Remuneration + Professional Development Avenues
  • Monday to Friday Clinic (No Weekends) – Wesley Precinct, Auchenflower
  • Excellent Remuneration- Min $36.44 an hour
If you have secretarial experience with a medical/surgical specialist, we’d love to hear from you!
  
Learn more about our Wesley centre and services here: https://iconcancercentre.com.au/centre/wesley/
  
About the Role:
We have opportunities for multiple Medical Secretary's to join our team at the Icon Cancer Centre Wesley, supporting our Medical Oncologists and Haematologists. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services providing exceptional customer service to all patients, their carers', other external clients as well as your colleagues.  
  • Permanent full-time position weekdays only during our business hours
  • Permanent part-time (60 hours/fortnight) weekdays only
  • 12-month full-time contract position working weekdays only during our business hours including one day/week attending a clinic at St Andrew's precinct in Ipswich.
Key Responsibilities:
  • Welcoming patients, collecting and entering personal details
  • Scheduling appointments
  • Answering telephone calls and responding to enquiries
  • Setting up consulting rooms
  • Entering and processing patient billing (Private Health and Medicare)
  • Monitoring and assessing the administration care path of all patients
  • Maintaining and managing patient information
  • Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
  • Modelling and promoting Icon's vision and values.
Skills & Experience:
  • Experience in a similar secretary role desirable (specialist setting)
  • Experience with Medicare, DVA and Private Health Insurance
  • Excellent organisational and time management skills
  • Ability to communicate with clarity both verbally (face-to-face and telephone) and written
  • Ability to use computer systems – competence required in Word and Excel
  • Delivery of excellent client service (to internal and/or external clients)
  • Possessing basic knowledge of medical terminology
Icon Group  
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.  
 
Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.  
 
For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group  

Here’s why our people choose us: 

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.  
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.  
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.  
Opportunity, at Hand: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.  
  
Extra benefits for YOU:  
  • Career-Enhancing Training: Access dedicated, industry-recognized training courses to boost your career.
  • Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay.
  • Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work.
  • Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app.
  • Flexible Work Arrangements where applicable: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times.
  • Novated Lease Options: Access convenient vehicle financing through our partner RemServ.
  • Paid Parental Leave: Enjoy paid parental leave as a permanent employee.
  • Wellness Support: Utilize resources and tools to balance your psychological and physical health.
  • Global Opportunities: Explore exciting international opportunities as part of Icon’s expansion.
  • Middleton Scholarship Program: Apply for our internal scholarship to support your professional development.
We’re excited for you to join us!  
At Icon, build relationships that matter. Apply Now because At Icon, You Can
 
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.  
  
Pre-employment Health Requirement
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.

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