At Icon Group, bold strategic decisions and the dedication of over 3,500 passionate people have driven our continued success. As Australia’s largest dedicated cancer care provider, we’ve expanded into Asia, New Zealand and the UK, delivering world-class, end-to-end cancer care that includes medical oncology, radiation oncology, haematology, pharmacy, and chemotherapy compounding.

Our mission is simple but powerful: to deliver the best care possible, to as many people as possible, as close to home as possible.

The Opportunity: People Services Officer
We’re looking for a full-time People Services Officer to join the People & Capability team at our head office in South Brisbane (right near Southbank... and Messina, if gelato is your thing!). You’ll be part of a close-knit, high-performing team that’s passionate about making a difference.
In this role, you’ll help ensure we have the right people in the right roles by:

• Acting as the first point of contact for HR support, responding to employment and general HR enquiries via email and phone.
• Managing the HR Support inbox, triaging queries to relevant teams and ensuring timely follow-up.
• Preparing and issuing new starter documentation, validating working rights, and coordinating background and health screening checks.
• Processing employment changes, drafting letters and managing exit administration.
• Assisting with basic Award and Enterprise Agreement interpretation queries, escalating complex matters to Employee Relations or Advisory teams.
• Maintaining accurate employee records, compliance registers, and safeguard confidential information.
• Supporting People & Capability programs such as remuneration reviews, HR Projects, and ongoing process improvements.

About You
Our People Services team are widely recognised for the way each team contributes individually while working collaboratively to achieve team goals and support the wider business.  We’re looking for someone with that motivation and drive to deliver great service and support to our people; someone with admin experience and a basic understanding of HR concepts, a customer-first mindset, and a keen eye for detail. You’re ready to expand your HR knowledge and thrive in a fast-paced, purpose-driven environment.
  
What’s in it for You?

• Flexible work options
• Novated leasing options via RemServ
• Discounts and cashback through our Ignite app
• Paid parental leave and purchase leave options
• A diverse, inclusive workplace that supports your growth
• Access to our Employee Assistance Program

At Icon, every role makes a difference. If you’re ready to be part of something bigger, apply now because At Icon, You Can.
Want to hear from our team? Check out their stories: https://icongroup.global/en/careers/our-people/stories/
  
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all.