Medical Receptionist / Administration Officer




Medical Receptionist / Administration Officer – Icon Cancer Centre Adelaide, Kurralta Park, SA

Are you ready to make a real difference in the lives of others? Join our warm and welcoming team at Icon Cancer Centre Adelaide, where your skills in medical administration will directly support patients on their cancer journey.
  • Permanent Full-Time Role (38 hours/week) – Monday to Friday, no weekends
  • Located at the Tennyson Centre, Kurralta Park
  • Grow Your Career – Access development opportunities across Icon’s national network
  • Enjoy Work-Life Balance – Competitive hourly rate and consistent weekday hours  
Why This Role Matters
As a Medical Receptionist / Administration Officer, you’ll be more than just the first point of contact—you’ll be a vital part of a team that delivers hope and care. From greeting patients with empathy to coordinating appointments and supporting clinical teams, your work will help create a seamless and comforting experience for those navigating cancer treatment.
You’ll thrive in a dynamic environment where no two days are the same, and where your attention to detail and commitment to service excellence will be truly valued. This is a role for someone who wants to contribute meaningfully, grow professionally, and be part of something bigger.
  
What You’ll Do
  • Welcome patients and ensure their details are accurately recorded
  • Coordinate appointments, referrals, and follow-ups with care and precision
  • Manage billing and correspondence with professionalism
  • Support doctors’ clinics and maintain accurate records
  • Be a reliable and friendly voice on the phone, helping patients feel supported  
What We’re Looking For
  • A compassionate and motivated individual with a passion for patient care
  • Strong communication skills and a keen eye for detail
  • Previous experience in medical reception or administration 
  • A team player who brings positivity and professionalism to every interaction  
Join us in making a difference—one patient, one appointment, one smile at a time.

Learn more about the Icon Cancer Centre Adelaide - https://iconcancercentre.com.au/centre/adelaide/

About Icon:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.
  
Here’s why our people choose us: 

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.  
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.  
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.  
Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.    

Our Culture and Benefits:
At Icon, we don’t just offer jobs—we offer careers that grow with you. Enjoy:
  • Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
  • Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
  • Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
  • Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
  • Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
  • Paid Parental Leave: Supporting you both personally and professionally.  
We’re excited for you to join us!  
At Icon, build relationships that matter. Apply Now because At Icon, You Can
 
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.  
  
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPD’s.

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