Key Points

• Employment Type: Permanent, full-time
• Location: Epic Pharmacy Northern Beaches, located within Northern Beaches Hospital.
• Renumeration: $35.00–$40.30 per hour (base), in line with the Icon NCP classification
• Who we’re looking for: Experienced Pharmacy Technicians with at least 2 years’ experience working in dispensary.

  
The Opportunity
We’re looking for an experienced full-time Pharmacy Technician to join our Epic Pharmacy at the renowned Northern Beaches Hospital in Frenchs Forest. This is your opportunity to further develop your career within a fast-paced hospital pharmacy setting.
  
Epic Pharmacy is part of Icon Group, and what we do matters to more people every day. Underpinned by clinical excellence and a commitment to customer care, Epic delivers innovative medication management solutions and pharmacy services for public and private hospitals and our Icon Cancer Centres across Australia.
  
Visit https://epicpharmacy.com.au/about-us/ to learn more about Epic Pharmacy.
  
What You’ll Do
As a Senior Pharmacy Technician, you’ll be part of a collaborative team while assisting in leading and training our dynamic pharmacy technician workforce to deliver high-quality patient care and service across Northern Beaches Hospital.

Key responsibilities:

• Support the daily operations of pharmacy dispensary, including retail services, dispensing, prescription collection, delivery, and patient counselling
• Assist in supervising, training, and supporting other Dispensary Technician, and provide feedback on team performance.
• Ensure accurate dispensing, billing, and PBS claim processing, including management of owing prescriptions
• Oversee daily reports (dispensing and errors) and resolve issues as required
• Triage and escalate patient account queries and complaints to appropriate personnel
• Contribute to compliance requirements, including QSCPP and NDSS
• Support roster coordination, workload allocation, and overall service efficiency
• Assist with inventory control, KPI tracking, and continuous improvement of processes
• When required, provide cross-support to the Oncology pharmacy team

  
Shift information:

• Monday to Friday, with variable shifts between 8:00am and 6:00pm
• Requirement to work at least one public holiday shift per year

  
About the Hospital
Northern Beaches Hospital is a 488-bed public hospital. The hospital has a 50 bed Emergency Department, 14 operating theatres, 2 cardiac catheter labs, 4 procedural rooms and provides a comprehensive range of surgical services, critical care, and intensive care services. The hospital also has Maternity, Paediatric, Renal, Cancer Care, Mental Health, and Antimicrobial Stewardship services.

The Epic team at Northern Beaches is situated in the foyer of the hospital. Our team is split between dispensary and wards, with pharmacists providing a full clinical service to all inpatient wards of the hospital. 
  
About You
You are an experienced Pharmacy Technician ready to take the next step into a senior role. Hospital experience is highly desirable but not essential as we’ll provide training to support your transition, but you’ll need strong dispensing experience to ensure a confident start.
  
Essential requirements:

• Australian working rights, valid for at least 12-months
• Minimum 2-years’ experience in dispensary roles
• High level of professionalism, accuracy, and efficiency
• Exceptional interpersonal and communication skills

  
Bonus points for:

• Experience working in hospital pharmacy
• Proven experience in mentoring or supervising roles

  
Benefits You’ll Enjoy

• Access to Novated Lease Options:Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
• Rewards Portal:Discounts and cash-back on experiences, travel, dining & shopping.
• Fitness Passport Program:Gain unlimited access and great value across an extensive choice of fitness facilities.
• Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
• Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
• Paid Parental Leave and Purchasable Annual Leave: Supporting you both personally and professionally.

  
About Us
Icon Group is a leading integrated cancer care provider with a global reach across Australia, New Zealand, ASEAN, the United Kingdom and Germany
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Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3,500 team members, a network of 350 plus doctors, over 50 cancer centres, 6 compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.

For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group

To Apply
Please attach a resume and cover letter showing us why you’d love to join us, and what makes you a great fit for the role.
  
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

Pre-employment Health Requirement
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.