Administration Team Leader – Icon Cancer Centre Herston
Join a specialised centre delivering life-changing care.
Icon’s new Cancer Centre in Herston is now a fully operational, state-of-the-art Gamma Knife treatment centre. We are proud to offer advanced stereotactic radiosurgery to patients across Queensland, and we are looking for an experienced and motivated Administration Team Leader to help shape an exceptional patient and staff experience.
This is a great opportunity to step into a key leadership role within a supportive national network known for its strong culture, career development opportunities and commitment to compassionate care.
About the Role
As the Administration Team Leader, you will oversee the daily administrative operations of our Gamma Knife centre. You will lead a small, collaborative team and play a central role in ensuring patients receive efficient, seamless and compassionate support throughout their treatment journey.
You will work closely with the Site Manager and clinical teams while contributing to continuous improvement across processes, workflows and patient experience.
Key Responsibilities
- Lead, mentor and support the Radiation Oncology Administration team
- Manage reception services and coordinate patient appointments
- Ensure accurate and compliant medical records management
- Oversee Medicare and private billing, including MBS items relevant to Gamma Knife and stereotactic procedures
- Provide training and development to administration staff
- Maintain a warm, professional and patient-centred environment
- Collaborate with clinical and operational teams to ensure smooth service delivery
About You
You are an organised and proactive leader who enjoys supporting others and taking ownership of efficient service delivery. You bring a positive team focus, a calm approach and a genuine commitment to excellent patient care. Experience in radiation oncology or high-care medical settings will be highly regarded, though not essential if you bring strong leadership and healthcare administration experience.
Skills and Experience
- Experience leading a team in a healthcare environment (preferred)
- Solid understanding of medical billing and Medicare requirements
- Strong communication and interpersonal skills
- High proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to prioritise, manage time and work autonomously
- Commitment to continuous improvement and team development
Icon Cancer Centre – Australia and New Zealand
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 50 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of Icon’s cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.
For more information on our cancer services in Australia visit https://icongroup.global/en/our-services/cancer-services-australia/ or www.iconcancercentre.com.au
Why Join Icon?
- Be part of a groundbreaking initiative in cancer care.
- Enjoy a Monday to Friday schedule with no weekends.
- Access structured career development, competitive remuneration, and professional development support.
- Benefit from exclusive discounts, novated leasing, paid parental leave, and wellness resources.
At Icon, we don’t just offer jobs—we offer careers that grow with you. Enjoy:
- Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
- Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
- Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
- Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
- Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
- Paid Parental Leave: Supporting you both personally and professionally.
Apply now and help us deliver world-class care with compassion and innovation.
Visit https://icongroup.global/en/careers/our-people/stories/ ;to read the inspiring stories of our team members.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
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