Supportive Team, Compelling Role: Join our compassionate Administration Team in a role that mixes between secretarial support for our specialists, and medical administration duties across our day hospital.
- Permanent Full-time, Weekday Shifts Only: 76 hours/fortnight
- Great Hourly Rate!
- Central Location: Level 5, 293 Vulture Street, South Brisbane QLD 4101
Learn more about our South Brisbane centre: https://iconcancercentre.com.au/centre/south-brisbane/
About the Role:
We have an opportunity for a Medical Secretary / Day Hospital Administrator to join the team Icon Cancer Centre team in South Brisbane. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services for our specialists, to all patients, their carers', other external clients as well as your colleagues. We are looking at having someone join us on a full-time basis, working 76 hours/fortnight within our operating hours of 6:30am – 6:30pm, Monday to Friday.
Key Responsibilities (Secretarial & Day Hospital Administration:
- Welcoming patients, collecting and entering personal details, completing admissions paperwork with health fund checks
- Scheduling/organising patient appointments, organise day lists for consultant
- Prep consult rooms and paperwork for each clinical session
- Ensures accurate collection of new patient information
- Communicating clearly with patients and their families to ensure all patients are well informed of financial costs related to admissions
- Answering telephone calls and responding to enquiries
- Communicate fee schedules and enter/process patient invoicing and billing (Private Health and Medicare)
- Monitoring and assessing the administration care path of all patients
- Oversee wait room and respond to patient queries
- Discharge procedures and paperwork
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
- Ad-hoc administration/correspondence duties
We are looking for an experienced Medical Administrator with outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role. If this sounds like you, we'd love to hear from you.
Skills & Experience:
- Experience in a similar role in Day Oncology/Haematology, or similar in-patient settings would be highly advantageous.
- Medical Specialist secretarial experience highly advantageous
- Experience with Medicare, DVA and Private Health Insurance
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to use computer systems – competence required in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.
Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.
Here’s why our people choose us:
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.
Extra benefits for YOU:
- Career-Enhancing Training: Access dedicated, industry-recognized training courses to boost your career.
- Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay.
- Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work.
- Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app.
- Flexible Work Arrangements where applicable: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times.
- Novated Lease Options: Access convenient vehicle financing through our partner RemServ.
- Paid Parental Leave: Enjoy paid parental leave as a permanent employee.
- Wellness Support: Utilize resources and tools to balance your psychological and physical health.
- Global Opportunities: Explore exciting international opportunities as part of Icon’s expansion.
- Middleton Scholarship Program: Apply for our internal scholarship to support your professional development.
At Icon, build relationships that matter. Apply Now because At Icon, You Can.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPD’s.