Meet Kaushik Narayan

For Kaushik Narayan, quality assurance and patient care are more than just his daily role responsibilities—they are a passion. With an unwavering commitment to excellence and a drive to innovate, Kaushik continues our dedication to the highest quality at Slade Health, recently taking on the role of our new Site Quality Manager at our Geebung location in Queensland. 

Kaushik is eager to enhance and exceed quality standards in the pharmaceutical industry at Slade Geebung, positioning us as an industry leader and ensuring the highest level of care and service for our patients and hospital partners. 

Read on to learn more about Kaushik and what he hopes to achieve as our new Site Quality Manager. 

A career in Quality Management 

Kaushik started his Quality career with Slade Health in 2016 at Slade Health Mount Kuring-gai as a Quality Control Technician. His dedication and expertise quickly earned him a Quality Assurance Associate role in our Quality Systems department and eventually Production Supervisor. 

“After a year in the Quality Assurance Associate role, I wanted a more holistic and better understanding of Slade’s operations, so I transitioned to Production Supervisor and enjoyed the fast pace and people management side of the business,” Kaushik explained.  

“My curiosity grew, and I wanted to develop my skills more – which led me to apply for a pharmaceutical manufacturing company, only to be taken back to Slade Health to join as a Quality Specialist as the quality system team grew. 

“Now, the next stage of my career has started as a Site Quality Manager, and I’m excited about all the growth opportunities ahead.” 

Finding his purpose

A career in the pharmaceutical industry was always on the radar for Kaushik. 

“I love how dynamic the industry is with ongoing research and advancements in medications, treatments and process improvements. The nature of this work has drawn me to stay as it’s enjoyable to continually learn and adapt to new developments and apply this knowledge to patient care,” Kaushik said. 

“Knowing we can significantly impact patient health and well-being is the most rewarding aspect of my job.” 

Creating a better future of quality healthcare

Kaushik envisions a stronger focus on quality for the future, ensuring safer patient care and opening more career opportunities in pharmacy and compounding. 

“Over the next five to 10 years, I see the quality management field continually improving and playing a larger and larger role in Icon’s mission,” Kaushik said.  

“Since 2016, I have seen how much the quality department has grown and the positive impact it has had, being able to provide safer care for patients and more career pathways – hopefully something which will encourage more health professionals into the industry.” 

Ensuring operational excellence in site quality Kaushik says we must uphold a few skills to ensure the highest quality standards in our work. 

“My advice for ensuring quality assurance in our work is clear communication, active listening, and a willingness to collaborate and learn from one another. 

“These are simple yet important concepts to live by to continually grow to help improve our product quality and patient safety.”