Supportive Team, Compelling Role: Join our compassionate Administration Team in a role that mixes between secretarial support for our specialists, and medical administration duties across our day hospital and radiation therapy units.
- Permanent Full-Time and Part-Time hours available, Weekday Shifts Only: Keep your nights and weekends free!
- World Class Cancer Centre: Chemotherapy, Haematology, Radiation Oncology
- Hourly Rate in-line with experience (Minimum $31.64 an hour) + 11% Super + Annual & Personal Leave Entitlements
Learn more about our Rockingham centre: https://iconcancercentre.com.au/centre/rockingham/
About the Role:
We have an opportunity for a Medical Administrator/Day Hospital/Radiation Therapy Receptionist to join the team Icon Cancer Centre team in Rockingham Reporting to the Administration Manager, you will be responsible for the delivery of administrative services for our specialists, to all patients, their carers', other external clients as well as your colleagues.
Key Responsibilities (Secretarial & Day Hospital/Radiation Therapy Administration):
- Welcoming patients, collecting and entering personal details, completing admissions paperwork with health fund checks
- Scheduling/organising patient appointments, organise day lists for consultant
- Prep consult rooms and paperwork for each clinical session
- Ensures accurate collection of new patient information
- Communicating clearly with patients and their families to ensure all patients are well informed of financial costs related to admissions
- Answering telephone calls and responding to enquiries
- Communicate fee schedules and enter/process patient invoicing and billing (Private Health and Medicare)
- Monitoring and assessing the administration care path of all patients
- Oversee wait room and respond to patient queries
- Discharge procedures and paperwork
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
- Ad-hoc administration/correspondence duties
We are looking for an experienced Medical Administrator with outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role. If this sounds like you, we'd love to hear from you.
Skills & Experience:
- Experience in a similar role in Day Oncology/Haematology, or similar in-patient settings would be highly advantageous.
- Medical Specialist secretarial experience highly advantageous
- Experience with Medicare, DVA and Private Health Insurance
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to use computer systems – competence required in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.
Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.
For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group
Here’s why our people choose us:
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.
At Icon, we don’t just offer jobs—we offer careers that grow with you. Enjoy:
- Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
- Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
- Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
- Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
- Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
- Paid Parental Leave and Extra Annual Leave: Supporting you both personally and professionally.
At Icon, build relationships that matter. Apply Now because At Icon, You Can.
Please state clearly your work preference in your application.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPD’s.