We’re looking for an Administration Officer to join our Radiation Oncology Centre in Maitland. For the right candidate, this position also offers an immediate opportunity to step into a Team Leader role. If you are developing toward leadership but not quite there yet, you can join at the appropriate pay point and progress into the team leader position as you build the required skills.
  
This is a great opportunity to play a key role in a small, high-performing admin team and make a real impact for patients and families.  

• Fast Paced Medical Administration Role within a Friendly and Supportive Team
• Competitive Remuneration and an Opportunity to Make a Real Difference
• Permanent, Part-time, 50 hours per fortnight  

Our vision is to deliver the best care possible, to as many people as possible, as close to home as possible. A true team makes that happen.
  
Learn more about the services offered at our Maitland Centre: https://iconcancercentre.com.au/centre/maitland/
  
About the Role
We have a new opportunity for a Medical Administration Officer to join our team at the Icon Cancer Centre Maitland. This permanent, part-time role provides administration, secretarial and reception support for the radiation oncology unit. You will ensure accurate appointment bookings, correct billing, timely processing of paperwork and a welcoming patient experience.
  
Leadership Opportunity
Because we operate multiple outreach clinics and our administrative leaders are often working remotely, we are seeking someone who can support centre operations across sites. For the right candidate, this role includes:  

• Stepping into the Team Leader position (Mon to Wed 8 am to 5 pm)
• Managing day-to-day admin workflow in collaboration with the Admin Manager
• Completing billings, rosters and other tasks when the manager is working remotely
• Attending outreach clinics as required
• Assisting with leave cover and providing occasional Thursday and Friday coverage  

If you bring relevant experience or qualifications, you can transition into the team leader position immediately. If you are developing toward leadership, we will support you to grow into the role.
  
Key Responsibilities

• Welcoming patients, collecting and entering personal details
• Scheduling appointments
• Answering telephone calls and responding to enquiries
• Fee discussions and processing patient billing
• Monitoring and assessing the administration care path of all patients
• Maintaining and managing patient information
• Supporting Icon’s WHS Officers and committees
• Modelling and promoting Icon’s vision and values
• Liaising directly with our oncologists  

About You

• High attention to detail
• The ability to work autonomously without supervision
• Experience in a similar role within a day hospital/specialist setting desirable
• Driver licence (ability to travel between our Maitland centre and outreach clinics)
• Experience with Medicare, DVA and Private Health Insurance desirable
• Excellent organisational and time management skills
• Clear verbal and written communication skills
• Competence in Word and Excel
• Commitment to delivering excellent client service
• Basic knowledge of medical terminology
• The ability to manage multiple software platforms  

If you are someone who enjoys taking ownership, supporting a small team and contributing to seamless patient care across multiple sites, we would love to hear from you.
  
Icon Group
Icon Group is Australia’s largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.
Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients.
With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.
For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group
  
Here’s why our people choose us:
Purpose, at Pace:
We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale:
We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart:
Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected and talented people. And their secret ingredient is each other.
Opportunity, at Hand:
We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.
  
Extra benefits for YOU:

• Career-enhancing training
• Competitive remuneration and professional development
• Rewards and recognition program
• Discounts and cashback through the Ignite app
• Flexible work arrangements where applicable
• Novated lease options
• Paid parental leave
• Wellness support
• Global opportunities
• Middleton Scholarship Program  

We’re excited for you to join us!
At Icon, build relationships that matter.

Apply Now because At Icon, You Can.
Icon Group celebrates diversity and encourages applications from all backgrounds. Icon is committed to managing the risk of transmission of specified vaccine preventable diseases. Some roles may require evidence of vaccination or immunity.

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