Medical Liaison Officer – Drive Business Growth in Healthcare
Are you a growth-focused professional ready to make a measurable impact? Icon Group is seeking a proactive and commercially minded field-based Medical Liaison Officer (MLO) to accelerate our business expansion and strengthen our market position across multiple sites.
About the Role:
As a Medical Liaison Officer, you will be out in the field meeting with specialists, visiting clinics, attending events, and identifying new opportunities. Working closely with the Lead Business Development Manager VIC/TAS, you will be instrumental in executing growth strategies and delivering tangible results that expand our reach and enhance patient care.
Key Responsibilities:
- Business Growth:
Champion and execute targeted business development initiatives to increase referrals, expand our service footprint, and drive revenue growth across the south-east Melbourne region. - Strategic Relationship Management:
Build and nurture high-value partnerships with specialists, healthcare providers, and referrers. Leverage these relationships to unlock new business opportunities and strengthen Icon’s reputation as a trusted partner. - Market Intelligence:
Monitor industry trends, competitor activity, and emerging opportunities. Use data-driven insights to inform growth strategies and adapt quickly to market changes. - Support MDM Coordination: Assist in the effective coordination of multidisciplinary meetings, promoting excellence in clinical care and operational processes.
- Brand Growth & Promotion:
Collaborate with Marketing to deliver impactful campaigns and PR activities that elevate Icon’s profile and attract new business.
- Demonstrated success in driving business growth, ideally within healthcare or related sectors.
- Demonstrated strong IT proficiency, including advanced use of Microsoft Excel and other Microsoft 365 applications, alongside the ability to work with databases and dashboards to analyse referral patterns and identify trends, risks, and opportunities.
- A self-starter who enjoys being out and about, researching new opportunities, making cold calls, and building relationships face to face.
- Exceptional communication, negotiation, and stakeholder management skills.
- A current open driver’s license.
- Tertiary qualifications in Marketing, Business, or a Health-related discipline (desirable).
- Familiarity with the Cancer Care Continuum and healthcare regulations (advantageous).
This is your opportunity to play a pivotal role in shaping the future of healthcare, working with a passionate team dedicated to growth and innovation. If you’re ready to accelerate your career and make a real difference, we want to hear from you.
Icon Group
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.
Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.
For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group
Here’s why our people choose us:
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.
Our Culture and Benefits
At Icon, we don’t just offer jobs—we offer careers that grow with you. Enjoy:
- Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
- Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
- Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
- Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
- Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
- Paid Parental Leave and Extra Annual Leave: Supporting you both personally and professionally.
At Icon Group, we’re incredibly proud of our passionate, dedicated people and the life-changing work they do. Apply Now to join us and make a difference. You belong with a team that genuinely cares.
Visit https://icongroup.global/en/careers/our-people/stories/ ;to read the inspiring stories of our team members.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
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