Medical Secretary / Day Hospital Receptionist
Supportive Team, Compelling Role: Join our compassionate Administration Team in a role that mixes between secretarial support for our specialists, and medical administration duties across our day hospital and radiation therapy units.  

• Permanent Full-Time Position, Weekday Shifts Only: Keep your nights and weekends free!
• Advance your career with our knowledge and experience-based progression program, offering clear pathways for growth within the role.
• World Class Cancer Centre: Chemotherapy, Haematology, Radiation Oncology.
• Hourly Rate in-line with experience (Minimum $31.64 an hour) + 11% Super + Annual & Personal Leave Entitlements.

If you have medical reception or practice management experience and want to join an organisation that places patient-focus to the front, we’d love to hear from you!

About the Role:
We have an opportunity for a Medical Administrator/ Day Hospital Receptionist to join the team Icon Cancer Centre team in Rockingham Reporting to the Administration Manager, you will be responsible for the delivery of administrative services for our specialists, to all patients, their carers', other external clients as well as your colleagues. 

Key Responsibilities (Secretarial & Day Hospital Administration):

• Welcoming patients, collecting and entering personal details, completing admissions paperwork with health fund checks
• Scheduling/organising patient appointments, organise day lists for consultant
• Prep consult rooms and paperwork for each clinical session
• Ensures accurate collection of new patient information
• Communicating clearly with patients and their families to ensure all patients are well informed of financial costs related to admissions 
• Answering telephone calls and responding to enquiries
• Communicate fee schedules and enter/process patient invoicing and billing (Private Health and Medicare)
• Monitoring and assessing the administration care path of all patients
• Oversee wait room and respond to patient queries
• Discharge procedures and paperwork
• Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
• Ad-hoc administration/correspondence duties

About you:
We are looking for an experienced Medical Administrator with outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role. If this sounds like you, we'd love to hear from you.

Skills & Experience:

• Experience in a similar role in Day Oncology/Haematology, or similar in-patient settings would be highly advantageous.
• Medical Specialist secretarial experience highly advantageous
• Experience with Medicare, DVA and Private Health Insurance
• Excellent organisational and time management skills
• Ability to communicate with clarity both verbally (face-to-face and telephone) and written
• Ability to use computer systems – competence required in Word and Excel
• Delivery of excellent client service (to internal and/or external clients)
• Possessing basic knowledge of medical terminology

About Icon Cancer Centre – Australia and New Zealand
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 40 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of Icon’s cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home. 

Learn more about our Rockingham Icon Cancer Centre: https://iconcancercentre.com.au/centre/rockingham/

Extra benefits for YOU:  

• Access to novated lease options via our partner RemServ: e.g., Pay for personal car, rego, insurance, fuel & servicing with before tax earnings, potentially saving thousands!
• Lucrative company-wide Rewards Portal: Discounts & Cash-Back across Experiences, Travel, Dining & Shopping (Save 4-5% at Woolworths, 10% of Booking.com!)
• Employee Assistance Program: Confidential external counselling & support service. Talk about work, money, family and everything in between with extensively trained professionals.
• Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
• Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories
• Access to paid parental leave and the ability to purchase annual leave
• Advance your career with our knowledge and experience-based progression program, offering clear pathways for growth within the role.

We’re excited for you to join us!  
At Icon, build relationships that matter. Apply Now because At Icon, You Can. 

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.  

Pre-employment Health Requirement
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.