National Health Information and Patient Services Manager




Are you ready to take the lead in shaping the future of health information management? We’re seeking a dynamic and visionary leader to spearhead our Health Information Services. With a team of 25 dedicated professionals under your guidance, you’ll oversee Clinical Coding, Medical Transcription, Release of Information, and Health Information Management, driving excellence in every aspect.

Why This Role?
  • Impactful Leadership: You’ll be at the forefront, ensuring the accuracy, integrity, and confidentiality of our health information systems, crucial for billing, research, and quality care.
  • Strategic Influence: Collaborate with clinical leaders and IT to design and implement innovative solutions that enhance data management and streamline workflows.
  • Privacy & Compliance: Serve as Icon’s Privacy Officer, playing a key role in safeguarding patient information and ensuring compliance with legal standards.
What You’ll Do:
  • Lead and develop a high-performing team, ensuring excellence in all health information services.
  • Drive quality improvement initiatives, ensuring top-notch data integrity and clinical coding accuracy.
  • Oversee critical data submissions, working with external partners and health funds.
  • Coordinate the design and management of medical record forms, aligning with industry standards.
  • Ensure information release requests and medical transcriptions are accurate and timely.
What We’re Looking For:
  • Qualifications: A Bachelor Degree in Health Science/Business (Health Administration - Health Information Management) and eligibility for HIMAA membership.
  • Experience: Proven experience in health information management,  clinical coding (ICD, AR-DRGs), clinical information systems, forms design, and auditing.
  • Leadership: A strong track record of leading teams, driving quality and safety standards, and collaborating effectively with IT and clinical teams.
Your Opportunity to Shine: This is more than just a job; it’s a chance to make a significant impact on the healthcare industry. If you’re passionate about leading a team, driving innovation, and ensuring the highest standards in health information management, we want to hear from you. Join us and be a part of a forward-thinking organization committed to excellence and patient care.

About Icon:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.
  
Here’s why our people choose us: 

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.  
  
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.  
  
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.  

Opportunity, at Hand: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.  
  
Extra benefits you can enjoy:  
  • Career-Enhancing Training: Access dedicated, industry-recognized training courses to boost your career.
  • Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay.
  • Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work.
  • Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app.
  • Flexible Work Arrangements: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times.
  • Novated Lease Options: Access convenient vehicle financing through our partner RemServ.
  • Paid Parental Leave: Enjoy paid parental leave as a permanent employee.
  • Wellness Support: Utilize resources and tools to balance your psychological and physical health.
  • Global Opportunities: Explore exciting international opportunities as part of Icon’s expansion.
  • Middleton Scholarship Program: Apply for our internal scholarship to support your professional development.
We’re excited for you to join us!  
At Icon, build relationships that matter. Apply Now because At Icon, You Can
 
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.  
  
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPD’s.

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