- Provide Leadership and Management of our Health Information Systems, Services and Staff (Medical Records, Clinical Coding, Medical Transcription, Health Information Governance, Privacy and ROI)
- Join a Successful, Established Cancer Care Organisation
- Excellent REM Package, Benefits and Flexibility Options on Offer
The National Health Information Services Manager (NHISM) is responsible for providing leadership, governance, and operational oversight of health information services across Icon Cancer Centres. The role leads the development, implementation, and continuous improvement of health information management, policies and processes to ensure the integrity, accessibility and compliance of health information in accordance with legislative, regulatory, and organisational requirements.
The NHISM role is accountable for ensuring for the effectiveness, efficiency, and quality of the provision of health information services for Icon Cancer Centres including clinical records management, clinical data management, clinical coding and Release of Information and medical transcription.
The NHISM drives workforce capability, service performance, innovation, and strategic initiatives that support organisational objectives.
Key Tasks & Responsibilities
Health Information Services Leadership & Management
- Responsible for leadership, management and performance of the Health Information Management, Clinical Coding, Medical Transcription and Release of Information teams and functions to ensure a high standard of service delivery, compliance and achievement of ICC strategic objectives.
- Responsible for the effective management of human, financial, and physical resources within Health Information Services to optimise engagement, performance and budget.
- Build and nurture a high-performance culture that delivers quality services to stakeholders.
- Provide subject matter expertise and advice to Icon Group personnel on all aspects of contemporary health information management.
- Oversee the operational management of contracted service providers.
- Establish effective relationships with key internal stakeholders to support and ensure quality service delivery.
- Oversee Commonwealth, State and Registry compliance reporting, ensuring data accuracy, timeliness, quality and compliance with relevant standards.
- Undertake Foreign Investment Review audits and complete relevant audit conditions as allocated by external auditors.
- Ensure policies, procedures and work instructions relating to Health Information Management are developed and implemented in accordance with the ICC Clinical Governance Framework.
- Manage the design and version control of medical record forms in consultation with clinical staff and in compliance with Australian Standard 2828.
- Interpret and provide advice on legislation, regulations and guidelines impacting patient data collection, reporting and release of information.
- Collaborate with the Clinical Systems team to ensure health information requirements for electronic health systems are met.
- Contribute to clinical governance meetings, including:
- Chairing the Health Information Governance Committee.
- Attending the Group Patient Safety Committee.
- Providing secretariat support for the Group Medico-Legal Committee, including maintenance of the medico-legal register.
- In collaboration with Clinical Governance, review, action and provide advice relating to risks, audits or incidents involving clinical records or perceived privacy breaches submitted through the iCare portal.
- Ensure clinical documentation meets the highest standards and complies with the requirements of external bodies, including the Australian Commission on Safety and Quality in Health Care (ACSQHC) and National Safety and Quality Health Service (NSQHS) Standards.
- Participate in and contribute to Icon projects, providing advice and expertise relating to Health Information Management, digital health records systems and digital documentation practices.
- Collaborate with other Icon Group personnel in the operational planning, development and execution of ICC strategies relating to Health Information Services.
- Bachelor of Health Science (Health Information Management) or equivalent/similar
- Eligibility for membership to HIMAA
- Previous experience in a Senior Health Information Management role
- Post Graduate Qualifications in Health Informatics or Health Management desired
- Demonstrated experience working as a Senior Health Information Manager, with responsibility for operational performance, workforce leadership, and service delivery outcomes.
- Demonstrated experience leading Health Information Services functions within a complex healthcare environment, including medical records, clinical coding, release of information, medical transcription, privacy compliance and health information governance.
- Demonstrated ability to manage and optimise health information systems, electronic medical records, data quality, and reporting processes.
- Demonstrated ability to lead, engage, and develop high performing teams through coaching, delegation, collaboration, and accountability.
- Demonstrated ability to exercise sound judgment and strategic thinking to support decision-making, risk management, and organisational outcomes.
- Demonstrated highly effective interpersonal, communication, negotiation, and influencing skills, with the ability to manage sensitive and complex matter across diverse stakeholder groups.
Icon Cancer Centre are pioneers of private cancer care in Australia with a proud history spanning decades. We have a large and expanding network of cancer centres across Australia. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Many of our cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.
Here’s why our people choose us:
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating and evolving. Working across a broad network of services, you'll be part of a team focused on delivering exceptional patient care while embracing growth, development, and new opportunities.
Our Culture and Benefits:
We don’t just offer jobs—we offer careers that grow with you. Enjoy:
- Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
- Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
- Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
- Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
- Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
- Paid Parental Leave: Supporting you both personally and professionally.
Excited to join Us?
We’re incredibly proud of our passionate, dedicated people and the life-changing work they do. Apply Now to join us and make a difference. You belong with a team that genuinely cares.
We celebrate diversity and are committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
We are committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.