The Opportunity
Are you ready to take the next step in your pharmacy career, or looking to build on your retail experience and transition into a pharmacy setting with a growing international healthcare provider?
  
This is a fantastic opportunity to gain exposure to both retail and clinical pharmacy environments. Full training will be provided, and we welcome applications from Community Pharmacy Assistants and Retail Workers who are eager to learn and grow in a healthcare environment.
  
Epic Pharmacy and Slade Pharmacy are part of Icon Group, and what we do matters to more people every day. Every role here contributes meaningfully to the care, and when you choose a career with Icon, you help change lives for the better.  
  
Visit https://icongroup.global/en/careers/our-people/stories/ to read the stories of our incredible people. 
  
About the Role
As a Pharmacy Assistant, you’ll be a versatile member of our team, with responsibilities spanning customer service, medication handling, inventory management, and administrative support. Whether you're assisting patients at the counter, restocking shelves, or preparing prescriptions, your contribution will directly impact the patient experience and the efficiency of the pharmacy.

Key Responsibilities 

• Assist pharmacists with dispensing medications and providing customer service
• Process prescriptions and handle transactions at the point of sale
• Manage stock levels, including ordering, receiving, and shelving medications
• Provide basic health advice and respond to customer queries within your scope
• Support the day-to-day operations of the pharmacy

  
About You
You’re a motivated and reliable individual who enjoys working in a fast-paced environment. This role is a great entry point if you’re looking to transition from retail or hospitality into healthcare.
  
Essential Requirements

• Australian working rights, valid for at least 6-months from the date of employment.
• Be able to address patient needs with confidentiality, sensitivity and professionalism.
• Capacity to work autonomously in a team environment.
• Experience in a customer-facing retail or hospitality role and possess excellent customer service skills.

  
Desirable Skills and Experience

• Retail pharmacy experience
• Experience managing stock levels, including ordering, receiving and taking inventory.

  
Amazing Benefits You Will Enjoy

• Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
• Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
• Fitness Passport Program: Gain unlimited access and great value across an extensive choice of fitness facilities.
• Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
• Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
• Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
• Paid Parental Leave and Purchasable Annual Leave: Supporting you both personally and professionally.

  
About Us
Icon Group provides a complete suite of services to support the operation of more than 75 pharmacies across Australia. Icon Group supports Slade and Epic pharmacies specialising in hospital and oncology pharmacy services. This includes regional and metropolitan sites in both public and private hospitals that range from 31 to 900 beds.
  
The national pharmacy network offers partner hospitals best-practice medication supply and clinical pharmacy services, combined with extensive experience and knowledge of pharmacy governance and quality management practices. 
  
For more information visit https://icongroup.global/en/our-services/pharmacy-services.
  
To Apply
Please attach a resume and cover letter showing us why you’d love to join us, and what makes you a great fit for the role.
  
Pre-Employment Health Requirement
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.