Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, South-East Asia and Europe.  Our business is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.

Joining our clinical systems team on a permanent full-time basis, you will be responsible for delivering infrastructure, security and support for clinical system users across all Icon Cancer Centres, including Australia, New Zealand, South-East Asia and Europe.

At Icon, you will be a true champion of our patients care by:

• Ensuring all clinical systems are operational within Service Level Agreements (SLA’s) and all maintenance, upgrades and patches are fully tested with minimum disruption before being delivered to the business
• Completing maintenance on programs including backup and recovery capability and should create and test plans for business continuity
• Working closely with the clinical systems team to develop increased knowledge of systems, common support requirements and ensuring the reliability of the clinical systems environment
• Engaging with the wider IT team, particularly service desk to ensure customer service effectiveness
• Collaborating with the physics team for upgrades, new equipment and new technology to meet the organisation’s clinical needs
• Supporting the deployment of new software and infrastructure
• Enabling technology upgrades and implementations to assist project activities
• Providing input to strategic decisions and becoming involved in international projects

About you
If you are a tech-savvy problem solver with experience in a similar role and a passion for delivering seamless IT solutions, we want to hear from you!

We are seeking a dynamic individual with tertiary qualifications in IT and a minimum of 5 years experience in Windows Server Administration. You’ll need to have excellent troubleshooting and problem solving skills combined with a strong understanding of technical issue resolution workflows and systems.

As a self-motivated professional, you'll thrive in our autonomous work environment, taking ownership of tasks from start to finish with minimal supervision. Your excellent written and verbal communication skills will enable effective collaboration allowing you to work effectively as part of a geographically separated team, while your familiarity with common project management methodologies will drive success and bring valuable expertise to our team.

The nature of the work will also necessitate that you have the flexibility to perform some tasks ‘after hours’ as may be required.