Administration Officer (Medical Administration)

Administration Officer (Medical Administration) – Icon Cancer Centres Gold Coast
  • Fast Paced Medical Administration Role within a Large, Friendly and Supportive Team
  • Competitive Remuneration and an Opportunity to Make a Real Difference
  • Permanent Full-Time Position (38 Hours p/w)
  • No weekends or late nights!
  • Work Across our 2 Icon Centres in the University Precinct (Gold Coast Uni Hospital, Gold Coast Private)

This is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret ingredient is our incredible, supportive people.

About Icon:

Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand and Asia. With over 1000 employees our Australian cancer services division is made up of 6 day oncology hospitals, 22 radiation oncology centres and 8 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

About the Role:

We have a new opportunity for a medical administration officer to join our team. The role provides administration, secretarial and reception support for the radiation oncology unit. You will be responsible for patient admissions and discharge, ensuring accurate appointments are booked, patients are billed correctly, and paperwork processed accurately and in a timely fashion. This role will report to the Administration Manager, working Monday to Friday during our standard daytime business hours.

Key Responsibilities:
  • Welcoming patients, collecting and entering personal details
  • Scheduling appointments
  • Answering telephone calls and responding to enquiries
  • Setting up consulting rooms
  • Performing health fund checks, discussing excess / gap payments
  • Entering and processing patient billing and balancing daily banking
  • Monitoring and assessing the administration care path of all patients
  • Maintaining and managing patient information
About the person we're going to hire:
To ensure our centre delivers an exceptional experience for patients, their families, doctors, our staff and visitors; we are seeking candidates who not only meet the technical criteria of the role, but who also consistently demonstrate values aligned to those of the organisation and in addition, possess a flexible and a 'can-do' attitude. If you are highly enthusiastic, quick to adapt in a fast-paced environment and are passionate about providing exceptional patient care, we want to hear from you.

In return we offer a friendly, flexible and dynamic work environment, career development pathways, unique rewards and benefits and the opportunity to work for a growing and innovative market leader.

Skills & Experience:
  • 12+ months experience in a medical administration role (desired but not essential).
  • Experience working in a busy general practice with multiple health professionals would be highly advantageous
  • Exceptional communication and interpersonal skills.
  • Ability to multi-task within a large team in a fast and efficient manner.
  • A positive, team focussed attitude.
  • Strong attention to detail.
  • Flexibility and adaptability to complete administration tasks.
  • Proficient use of Microsoft Office.
How to Apply: 

If you meet the above criteria and have a special interest in working for an organisation that delivers outstanding care and service to patients and stakeholders, please attach a cover letter and resume to your application using the ‘Apply’ button.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs

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