Change Manager

Why choose us?
Icon Group is a global healthcare provider with reach into New Zealand, Singapore, Hong Kong and China. With over 3000 employees company-wide, Icon Group’s global footprint includes over 50 cancer centres, three specialist surgical centres, a health screening service, four chemotherapy compounding facilities, over 70 pharmacies and the largest private cancer clinical trials program in Australia. 
As a purpose-led organisation, we are committed to changing the dial on healthcare outcomes across Asia Pacific and beyond. Icon exists to deliver the best healthcare possible as close to home as possible for patients across the globe.  
Our future success depends on the quality and commitment of our team, so we are devoted to empowering our people to thrive in their career through personal and professional growth and development. If you are looking for a dynamic and rewarding role that makes a difference in the lives of patients globally, this is the workplace for you! 
About the role:
The role of Change Manager sits within our Transformation and Change Office based at head office in South Brisbane. Reporting to the Group Change Manager you will work closely with Project Managers on select projects to provide exceptional change delivery. This role is an initial fixed term contract position likely to exceed 12 months.
This is an exciting opportunity to manage change on projects that are part of a large Group-wide transformation programme. You will have proven experience in large-scale ERP, CRM or similar complex technology projects and a passion for providing people-centric change strategies.

Key responsibilities:

  • Applying the Icon Group Change Management Framework to project delivery
  • Completing stakeholder and impact assessments
  • Managing communications and engagement activities
  • Planning change activities against project milestones
  • Organising training in conjunction with vendors
  • Providing specialist advice and strategies to increase awareness, adoption and usage
  • Measuring and monitoring adoption and effectiveness of communication strategies over the course of the project
  • Working closely with the Project Manager to react quickly to additional requirements and needs of the project.
About you:
We are seeking an experienced Change Manager with exceptional stakeholder management and engagement skills. You will take on direct change management responsibilities for allocated projects, and drive change activities to ensure the successful delivery of these projects.

  • Tertiary qualification in psychology, business or communications
  • Proven experience as change manager on technology projects
  • Expert knowledge of change management methodologies ideally ADKAR
  • Exceptional communicator who presents as credible and professional
  • Confident to take ownership and leadership of change for your project
  • Able to assimilate into Icon Group and work collaborative with the existing team and adhere to Icon Group frameworks and standards
  • Prosci certification is desirable
  • Experience in healthcare highly regarded.

How to apply?
Please directly apply to the advertisement and attach your resume and cover letter to your application explaining your suitability and previous change management experience relevant to this role. 
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds

COVID Health Requirement
In submitting your application, you understand and acknowledge that a state government public health order, direction and/or regulation may be applicable to the workplace and/or role that you are applying for (“COVID Health Requirement”).   You acknowledge and agree to comply with any applicable COVID Health Requirement including, but not limited to, providing us with information regarding your COVID vaccination status upon our reasonable request.

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