Medical Administrator


Here is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret ingredient is our incredible, supportive people.
  • Fast Paced Medical Administration Role within a Large, Friendly and Supportive Team
  • Competitive Remuneration and an Opportunity to Make a Real Difference
  • Permanent Full-Time Position, Monday to Friday (No Weekends) –Icon Cancer Centre, Liz Plummer and Icon Cancer Care Centre, Cairns
Our vision is to deliver the best care possible, to as many people as possible, as close to home as possible. A true team makes that happen.

About Icon: Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, England and Asia.  We offer radiation and medical oncology, chemotherapy compounding, and pharmacy services. Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

About the Role: We have an opportunity for a full time medical administrator, providing administration, secretarial and reception support for the radiation oncology units at our two sites in Cairns (located less than 500 metres apart). You will be responsible for patient admissions and discharge, patients are billed correctly, and paperwork processed accurately and in a timely fashion. This role will report to the Administration Manager, working Monday to Friday during our standard daytime business hours.

Key Responsibilities:
  • Welcoming patients, collecting and entering personal details
  • Answering telephone calls and responding to enquiries
  • Entering and processing patient billing and balancing daily banking
  • Monitoring and assessing the administration care path of all patients
  • Maintaining and managing patient information
About the person we're going to hire: To ensure our centre delivers an exceptional experience for patients, their families, doctors, our staff and visitors; we are seeking candidates who not only meet the technical criteria of the role, but who also consistently demonstrate values aligned to those of the organisation and in addition, possess a flexible and a 'can-do' attitude. If you are highly enthusiastic, quick to adapt in a fast-paced environment and are passionate about providing exceptional patient care, we want to hear from you. In return we offer a friendly, flexible and dynamic work environment, career development pathways, unique rewards and benefits and the opportunity to work for a growing and innovative market leader.   

Skills & Experience:
  • Exceptional customer service skills and compassionate nature.
  • Advanced communication and interpersonal skills.
  • 12 months experience in a medical administration role (desired but not essential).
  • Ability to multi-task within a large team in a fast and efficient manner.
  • A positive, team focussed attitude.
  • Strong attention to detail and problem solving skills.
  • Flexibility and adaptability to complete administration tasks.
  • Proficient use of Microsoft Office.
  • Ability to adapt to multiple new software programs.
How to Apply:  If you meet the above criteria and have a special interest in working for an organisation that delivers outstanding care and service to patients and stakeholders, please attach a cover letter and resume to your application using the ‘Apply’ button.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.


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