Quality Specialist – Patient Safety
Icon Group, South Brisbane (Head Office)
The Quality Specialist – Patient Safety advises on, actions, and assures the development, implementation, and evaluation of patient safety topics including incident management, licensing and compliance and clinical communication. The Quality Specialist is a technical referent on clinical incidents management, licensing and compliance and clinical communication as well as contributing to other quality support requirements.
Quality Specialists apply their specialist topic knowledge to strengthen clinical governance, quality systems, workplace culture, and workforce capability to enable safe person-centred healthcare in all clinical services across Icon’s national and international portfolios. This role includes the regular monitoring, evaluation and synthesis of related organisational arrangements, policies, procedures, outcomes, and reports.
The position engages in and contributes to collaboration with national and international personnel, quality teams, organisational leaders, and operational managers to assure best practice, continuous quality improvement, patient-centeredness, staff vitality, patient safety, positive patient experiences, and optimal clinical outcomes, staff vitality, patient safety, positive patient experiences, and optimal clinical outcomes.
This 12-month full time role is based in our offices in South Brisbane with flexible work options. There is an impressive REM package on offer for the right candidate.
Key Tasks & Responsibilities
- Undertakes evaluation and mapping of clinical incidents management capacity and competencies in pertinent personnel and committees in respect of the speciality topic
- Participates prominently in the clinical governance of Icon’s national and international portfolio through bringing specialist technical knowledge into systems designs, plans, documents, quality committees, meetings, discussions, communications, and other forms of workforce engagement
- Provides technical advice and action that ensures full systems functioning, remedying problems as these arise
- Responds to adverse events guiding structured investigation and technical analysis that embodies continuous quality improvement models
- Identify risks and ensures that these are communicated and mitigated
- Provides specialist knowledge in the interpretation, implementation, and maintenance of all accreditations, national quality assurance standards or regulatory standards to match external requirements
- Provides specialist advice to reduce risks to patients, visitors, and staff in the context of any form of emergency
- Supports the development of preparedness and implementation guidance with specialist content
Qualifications, Skills & Experience
- Qualifications in the specialty field or qualifications in a clinical discipline with extensive healthcare quality or accreditation support experience
- Extensive practical experience in health services delivery
- Knowledge of ACHS, ACHSI, JCI standards and processes
- Excellent written and verbal communication skills
- Registration with AHPRA or similar authority
- Certificate IV in Workplace Training and Assessment
- Lean, Six-Sigma qualifications (or similar)
- Member of the Australasian Association for Quality in Health Care or similar professional organisation
- Research skills and experience
- Mentoring, coaching, and training skills
About ICON Group
Icon Group is Australia's largest dedicated cancer care provider with a growing reach into New Zealand and Asia. With over 2,500 employees' company-wide, Icon Group's global footprint includes over 40 cancer centres, 3 specialist surgical centres, a health screening service, 3 chemotherapy compounding facilities, over 60 pharmacies, and Australia's largest private cancer clinical trials program.
Icon Group is committed to consistently extending our reach throughout both urban and remote communities in Australia and continuing our global operations. Our roadmap includes several new purpose-built centres and facilities and new acquisitions, infrastructure changes, and system improvements.
Our future success depends on the quality and commitment of our team, so we are devoted to empowering our people to thrive in their careers through personal and professional growth and development. If you are looking for a dynamic and rewarding role that supports our frontline team to make a difference in the lives of cancer patients globally, this is the opportunity for you!
How to apply?
Please directly apply to the advertisement and attach your resume and cover letter to your application.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.