Medical Secretary / Administration


Medical Secretary / Administration – Icon Cancer Centre Chermside, QLD
  • Multi-Faceted Medical Secretary, Administration and Clinic Support role within a Friendly and Supportive Team
  • Competitive Remuneration, Development Opportunities
  • Casual Position, Monday to Friday Clinic
  • Attractive location with Close Access to Westfield Shopping Centre – Chermside, QLD
This is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret ingredient is our incredible, supportive people.

About Icon:

Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand and Asia. With over 700 employees our Australian cancer services division is made up of 6 day oncology hospitals, 17 radiation oncology centres and 8 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide opportunities within an ideal environment to develop your experience and be part of an innovative market leader at the forefront of cancer care.

About the role:

We have an opportunity for a Medical Secretary to join our day hospital located in Chermside on a casual adhoc basis.  The overall purpose of this position is to provide secretarial and reception support to medical practitioners; and provide outstanding customer service to internal and external customers. This role reports to the Administration Manager and operates in a casual adhoc capacity (weekdays between 7:30am – 6:30pm).

Key Responsibilities:
  • Patient admission and discharge procedures
  • Administration & billing duties
  • Customer service
  • Support the Visiting Medical Officer’s practice
  • Quality and risk management
  • Workplace Health & Safety
About the person we’re going to hire:

We are looking for an experienced Medical Secretary with outstanding customer service to join our team. If this sounds like you, we’d love to hear from you.

Skills & Experience:

Mandatory:
  • Exceptional communication and customer service skills
  • Professional, efficient and friendly manner both over-the-phone and face-to-face
  • Outstanding team member qualities including willing to support your colleagues through your flexibility as required
  • Ability to work efficiently with attention to detail
  • Current drivers license
  • Proficient use of Microsoft Outlook
  • Demonstrated ability to provide timely, polite and professional receptionist, secretarial and administration services in a way consistent with Icon’s Mission & Values
Desired:
  • Completion of Medical Receptionist Course or equivalent industry experience
  • 3 years relevant professional medical / clinical secretarial experience including use of electronic practice management systems
  • High level of verbal communication skills shown in effectively dealing with difficult and sensitive issues
  • Demonstrated commitment to customer service and successful development of sound long term relationships with external and internal customers
  • Experience with health fund billing and eclipse billing
How to Apply:

If you are highly enthusiastic, quick to adapt in a fast paced environment and are passionate about healthcare, we want to hear from you. In return we offer a friendly, flexible and dynamic work environment, career development pathways and the opportunity to work for a growing and innovative market leader.

If you meet the above criteria, please apply by clicking on the Apply link below. We love reading cover letters, so feel free to attach one along with your Resume/CV.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

COVID Health Requirement

In submitting your application, you understand and acknowledge that a state government public health direction is applicable to the workplace and role that you are applying for (“COVID Health Requirement”).   You acknowledge and agree to comply with any applicable COVID Health Requirement including, but not limited to, providing us with information regarding your COVID vaccination status upon our reasonable request.

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